Job Description

Purpose The Research Manager is a technical expert who oversees all phases of a marketing research study for assigned Healthcare clients by performing the tasks and activities required for a successful study. These include managing local and regional fieldwork and liaising with local affiliates for the successful completion of regional studies. Main Responsibilities Assist the Associate Research Director / Director in project management and client servicing for all aspects of our business. This includes generating new client relationships and strategic planning to grow the local healthcare business. Assist in writing proposals and questionnaire design. Participate in client pitches and capabilities meetings as well as sourcing new business through multiple channels Manage regional projects in terms of fieldwork management, data delivery and generating charts for reports. This entails: Assist in the sending out of regional RFQs and negotiating with local offices on fieldwork. Conduct fieldwork briefing, coordination and monitoring for regional projects Manage QC process for both fieldwork and data-processing. Conduct and manage resources for checking tables and charting. Ensure fieldwork and data quality for regional projects. Ability to supervise and mentor junior level staff (Senior Researcher and below). Report writing and presentation of findings. Knowledge and Skills Must possess the following qualities: Minimum 3-4 years market research experience, especially regional market research experience - Healthcare market research experience is not essential . Excellent client servicing skills, including the ability to communicate confidently with clients (via written, telephone and face to face). Excellent organisational, problem solving and project management skills. Excellent written and verbal communication skills with the ability to effectively interact with internal and external clients. Strong analytical skills. Good presentation skills Initiative to change and suggest change to help improve how the team and organistion function.

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