Job Description

Company Description

Experian is the world\'s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we\'ve been named in the 100 \xe2\x80\x9cWorld\'s Most Innovative Companies\xe2\x80\x9d by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.



The Project Manager - Talent and Learning will play an integral role in ensuring the effective delivery and embedding of global Talent and Learning Programmes in their early stages. Programmes such as the development of our career framework, and the ongoing evolution of our Career Hub and development of world-class Leadership Development offering form a critical piece of our global HR strategy. The project manager will play a central role in building and delivering change and communications plans, supporting adoption and engagement in our programmes during the all-important \'stand-up\' phase.

Reporting to the Agile Delivery Lead and working closely with product owners in the Global Leadership, Talent, Learning teams, the role holder\'s primary responsibility will be to project manage the development and implementation of new talent and learning products. S/he will use change management strategies and communication plans to support the development and evolution of needs-based solutions that maximise leader and employee adoption and usage.

The Project Manager may work on a single major product, or the development of several smaller products from initial value canvas development, through project initiation, development, release testing and activation before ensuring the smooth transition of products post-development to the Shared Service Centre.

The role holder will play an integral part in ensuring effective planning of the project, impact measurement, release planning and communications planning as the project evolves. The individual will also be critical in ensuring the identification and tracking of key project milestones and communicating with a range of key stakeholders.

Working closely with members of the global talent and learning team, regional talent team, HRBPs and leaders, the role holder will blend both knowledge of change management and HR process best practice, with a clear understanding of agile project management approaches. They will also have a sound understanding of the overall Global People Strategy and will recognise and connect how these programmes form part of the wider holistic plan to drive enhanced business performance across Experian.

Qualifications

• Well-developed agile project management skills and structured approach
• Excellent stakeholder management with the emphasis on delivery through others - communicates challenges and influences a variety of stakeholders across the organization effectively.
• Capable of planning and engaging others in supporting and equipping people and leaders to adopt and use the new resources.
• Excellent communication skills able to plan, develop and deliver compelling communications for a product
• Data savvy and able to analyze, interpret and report back key themes and make recommendations.
• An understanding of talent, learning and general HR processes in complex and challenging organizations.
• Is ready and able to take the initiative, originate action and be responsible for the consequences of the decisions made.
• Has a learning mindset and looks outside to seek external industry best practice, identifying trailblazer initiatives, translating these into actionable solutions to challenge our current ways of working.
• Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change.
• Capable of building strong, collaborative relationships with a globally dispersed team
• Able to simplify complex problems, processes or projects into component parts, explore and evaluate them systematically. Able to identify causal relationships, and construct frameworks, for decision making and problem-solving. Transforms proposals/ideas into practical reality.
• Experienced in adopting and role modelling Agile ways of working
• Interface closely with the HRBP team, broader HR Community and a range of key business stakeholders to ensure the smooth and effective delivery of the change plan

Comms and Change Management * Ability to drive change through succinct, effective communications planning and campaigns delivery

• Understand global messaging guidelines and deliver plain, jargon-free, clear artefacts and assets
• Prepare powerful messaging & communications to support leader\'s role in amplifying our learning culture
• Working knowledge of communications tools - videos, infographics, posters, etc.

Customer * Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.

• Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making.

Deliver great clients and consumers service and seek to exceed client / consumer expectations.

Regulatory * Adhere to all regulatory requirements within role responsibility and escalate issues quickly.

• Pro-actively identify risks and make recommendation to mitigate these.
• Understand and adhere to specific regulatory obligations and company policies and procedures.

Additional Information

Experian Asia Pacific\'s culture, people, flexibility and environments are key differentiators. We take our people and equal opportunity agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We\'re an award winning organisation due to our strong people focus (Great Place To Work, Top Employer and Employer of Choice).

Experian Asia Pacific leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow\'s credit solutions. Innovation is a critical part of Experian\'s DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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