Job Description

Position: Protection Officer (Contract)

Job Location: Senai, Johor, Malaysia

Responsibilities:

• Work closely with the Outsourced Enforcement Officers on duty and accountable for ensuring the highest standard of discipline of security personnel in his/her shift.
• Coordinate with all Protection Officer & Outsourced Enforcement Officers in the daily deployment for his/her shift by taking instruction from the Protection Officer Lead & Security Supervisor for each shift.
• Ensure all security equipment, CCTV system, Food Defense Cameras, Access Control Systems, Key Control and Fire Systems are maintained, tested, and serviced as required.
• Ensure the proper administration of the Security Control Room and all reported incidents are duly recorded and immediate action taken within the shift period.
• Any security incidents affecting breach of Security and Safety or criminal acts, immediately informed to the Security Manager and Security Supervisor.
• Informed the ERT Team in the event of any emergency incidents and keep inform Security Manager & Security Supervisor for the direction.
• Proper handing/taking over of Company\'s equipment and items under charge and to report to Security Supervisor if found damaged or lost.
• Maintain a high standard of security and safety awareness among security personnel in his/her shift.
• Establish and maintain good relationships with all departments to maintain the good collaboration and good practices.
• Responsible for the proper operations and maintenance of Hershey Physical Access Control System (CCure), which includes CCTV System, Security Pass System, Contractor Management System, and the Visitor Management System.
• Manage the Control Room Hotline.
• Handle and follow up on daily routine security operational matters, directing to superiors if needed. This includes follow up action on feedbacks/complaints received.
• Conduct security and basic incident investigations.
• Participate in security contingency plan preparedness (e.g., evacuation, bomb threat, Food Defense Exercise etc.)
• Support the Site in its BCP (Hershey Business Continuity Plans/LCMT), especially on Pandemic, Safety response plans and others where security is essential.
• Assist in enforcing and maintaining the Security Procedure & Company Policy.
• Support EHS/QRC/Operation matters for the Shift Enforcement team as any other critical business activity and promote safety culture by demonstrating visible leadership and commitment for the subordinates.
• Supervise work activities to ensure accident-free work and safe working environment & enforce Security Rules and Regulations are adhered at all times.
• Ensure the reporting of all Security & Safety incidents or Near Misses, including potential security risks.
• Ensure to conduct personnel and vehicle searches upon entry/exit to site areas to ensure prohibited items are not brought into the site and that materials, tools and equipment are not removed without appropriate authorization.
• Check to ensure that only authorized personnel are allowed to access to plant premises with valid Security Access Clearance.
• Ensure that static security measures are intact and functioning, e.g., perimeter lighting and fencing, and foot patrols are scheduled and executed per schedule and update any findings in the system.
• To attend the quarterly Security Training conducted by Protection Officer Lead & Security Supervisor.
• Support the Security Manager/Security Supervisor with security audits, Security Risk Assessment, Food Defense compliance audits; investigative support, incident support, executive visits, crisis management exercises/drills, and other duties as assigned.
• Maintain a good working relation with a wide range of internal and external stakeholders, including Management Staffs, Contractors, Vendors and Government Authorities while demonstrating the ability to find improvement opportunities in the Security Performance of Hershey Malaysia.

• Security Certificates in Security or equivalent is required. Additional security training or education is preferred.
• Minimum of 5 years security experience required / Working in Food Industries will be added advantage.
• Proven working experience with law enforcement/military/private security agency.
• Experience leading a team of law enforcement/military/Security personnel.
• Ability to develop/maintain networking with relevant external stakeholders, e.g., law enforcement agencies.
• Working knowledge of local laws e.g., Protected Areas Protected Places Act, Use of Force and Certified Security License.
• Must be familiar with Security Procedure & Systems e.g., Access Control Systems and programming.
• Must be familiar with security badging procedures for employees, contractors, and visitors.
• Must be familiar with CCTV monitors and other video surveillance activities.
• Must have a calm, pleasant demeanor, and the ability work well with others.
• Able to work under stressful conditions by responding to unusual and unpredictable situations.
• Must be familiar with the use of security officer equipment, i.e., radios, electronic devices used for tracking and reporting, etc.
• Must possess a high degree of integrity with the ability to maintain discretion and confidentiality regarding HSY Malaysia security matters.

The Hershey Company