Job Description

Posted Date: Dec 22, 2022



Requisition Number: 116909



Responsibilities:-

• Supervise the Protection Officers and Outsourced Enforcement Officers on duty and accountable for ensuring the highest standard of discipline of security personnel in his/her shift.

• Coordinate and monitor all Protection Officer daily deployment for his/her shift including assigning Outsourced Enforcement Officers from the Security Firm for each shift.

• Ensure all security equipment, CCTV system, Food Defense Cameras, Access Control Systems, Key Control and Fire Systems are maintained, tested, and serviced as required.

• Ensure the proper administration of the Security Control Room and all reported incidents are duly recorded and immediate action taken within the shift period.

• Any security incidents affecting breach of Security and Safety or criminal acts, immediately informed to the Security Manager and Security Supervisor.

• Informed the ERT Team in the event of any emergency incidents and keep inform Security Manager & Security Supervisor for the direction.

• Coaching and supervision of Protection Officers and Outsourced Enforcement Officers on duty and ensuring that Daily Direction Setting (Roll Call Briefing) during inter-shift engagements are conducted on daily basis.

• Proper handing/taking over of Company\xe2\x80\x99s equipment and items under charge and to report to Security Supervisor if found damaged or lost.

• Maintain a high standard of security and safety awareness among security personnel in his/her shift.

• Disseminate orders and instructions to and get feedback from team under his/her charge.

• Establish and maintain good relationships with all departments to maintain the good collaboration and good practices.

• Responsible for the proper operations and maintenance of Hershey Physical Access Control System (CCure), which includes CCTV System, Security Pass System, Contractor Management System, and the Visitor Management System.

• Manage the Control Room Hotline.

• Handle and follow up on daily routine security operational matters, directing to superiors if needed. This includes follow up action on feedbacks/complaints received.

• Conduct security and basic incident investigations.

• Participate in security contingency plan preparedness (e.g., evacuation, bomb threat, Food Defense Exercise etc.)

• Support the Site in its BCP (Hershey Business Continuity Plans/LCMT), especially on Pandemic, Safety response plans and others where security is essential.

• Assist in enforcing and maintaining the Security Procedure & Company Policy.

• Support EHS/QRC/Operation matters for the Shift Enforcement team as any other critical business activity and promote safety culture by demonstrating visible leadership and commitment for the subordinates.

• Supervise work activities to ensure accident-free work and safe working environment & enforce Security Rules and Regulations are adhered at all times.

• Ensure the reporting of all Security & Safety incidents or Near Misses, including potential security risks.

• Ensure the Protection Officers and Outsourced Enforcement Officers conduct personnel and vehicle searches upon entry/exit to site areas to ensure prohibited items are not brought into the site and that materials, tools and equipment are not removed without appropriate authorization.

• Check to ensure that only authorized personnel are allowed to access to plant premises with valid Security Access Clearance.

• Ensure that static security measures are intact and functioning, e.g., perimeter lighting and fencing, and foot patrols are scheduled and executed per schedule and update any findings in the system.

• To plan & schedule for quarterly Security Training and consult with Security Supervisor.

• Support the Security Manager/Security Supervisor with security audits, Security Risk Assessment, Food Defense compliance audits; investigative support, incident support, executive visits, crisis management exercises/drills, and other duties as assigned.

• Maintain good working relations with a wide range of internal and external stakeholders, including Management Staffs, Contractors, Vendors and Government Authorities while demonstrating the ability to find improvement opportunities in the Security Performance of Hershey Malaysia.

• Security Certificates in Security or equivalent is required. Additional security training or education is preferred.
• Minimum of 2 years of working experience as a Security Supervisor is required for the Security Lead position.
• Minimum of 5 years security experience required / Working in Food Industries will be added advantage.
• Proven working experience with law enforcement/military/private security agency.
• Experience leading a team of law enforcement/military/Security personnel.
• Ability to develop/maintain networking with relevant external stakeholders, e.g., law enforcement agencies.
• Working knowledge of local laws e.g., Protected Areas Protected Places Act, Use of Force and Certified Security License.
• Must be familiar with Security Procedure & Systems e.g., Access Control Systems and programming.
• Must be familiar with security badging procedures for employees, contractors, and visitors.
• Must be familiar with CCTV monitors and other video surveillance activities.
• Must have a calm, pleasant demeanor, and the ability work well with others.
• Able to work under stressful conditions by responding to unusual and unpredictable situations.
• Must be familiar with the use of security officer equipment, i.e., radios, electronic devices used for tracking and reporting, etc.
• Must possess a high degree of integrity with the ability to maintain discretion and confidentiality regarding HSY Malaysia security matters.
• Must possess 2 years of previous supervision experience in a security environment.
• Must have over 5 years of security experience.