Job Description

Powering Positive Change\xe2\x84\xa2

In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That\xe2\x80\x99s why at Maxeon Solar Technologies we\xe2\x80\x99ve been pushing the boundaries of solar innovation every day for 35 years \xe2\x80\x93 from the very edge of outer space to countless rooftops below.

Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change\xe2\x84\xa2 every day.

Are you ready to power positive change?

SUMMARY OF ROLE

To support the Customer and Product Quality Engineering Function in driving and delivering Company Quality Policy and commitment by Quality Engineering department strategic and tactical improvement plans.

ESSENTIAL DUTIES & RESPONSIBILITIES * Handles customer complaints/8D, RMA and product quality related query, which includes inline support, response & closure on timely basis.

• NPC Inventory tracking and segregation including sub inventory transfer in Oracle
• Monitor and drive improvement actions in achieving EOL performance and customer satisfaction.
• Manage product quality operation, which includes monitor and trigger operation team in driving improvement to meet quality EOL dppm/MRB cycle time/etc.) target and customer expectation.
• Monitor and drive MRB /internal 8D closure on timely basis that meet management expectation.
• Communicate and coordinate NCP dispose as per MRB disposition.
• Participate and responsible for quality engineering related item of process/product engineering change that may impact product quality performance or involve customer approval/acknowledgement.
• 8D and MRB system and database owner, and continuously enhance system capabilities.
• Regular EOL / 8D / MRB / RMA reporting and other regular quality performance summary report.
• Coordinate regular 8D / MRB review.
• Manage QA Technician / QA Inspector if needed

RELATED EXPERIENCE & EDUCATIONAL REQUIREMENTS * Degree in Science or Engineering related to (Mechanical, Electrical, Electronic, Mechatronics, Chemical, Manufacturing) and etc.

• Minimum 1-2 years working experience in customer quality management, product quality engineering and/or quality operation field.
• Good working attitude with passion in driving and supporting quality engineering methodology implementation.
• Knowledge in quality improvement tool, sampling plan, statistical data analysis and quality engineering methodology.
• Knowledge in Module Process will be added advantage
• Planning, report writing, problem solving, auditing and communication skills.
• Strong knowledge and application experience in quality improvement/problem solving tools like - 7QC tools, 8D, FMEA, Why-why analysis, SPC, statistical data analysis package (eg. JMP software) and Sampling Plan methodology.
• Good experience in quality function such as product outgoing quality audit, in-process control, NCP handling, MRB management and Calibration /Measurement System Analysis.
• Good organization, communication, presentation, people and leadership skills.
• Auditing, facilitating and data analysis skills.

Safety Compliance

Your safety is our number one priority at Maxeon. All our employees must complete regular workplace safety training and comply with our mandatory safety standards.

Equal Employment Opportunity

It is Maxeon\xe2\x80\x99s policy to provide equal employment opportunity to all applicants and employees. Maxeon will not tolerate unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by national, local, state or federal laws or regulations.

Maxeon Solar Technologies