Job Description

Quality Assurance Manager

Company Introduction

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content, and online services across platforms. We have a broad portfolio of brands that span the most popular genres. We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together accomplished people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers. Join us in driving the next revolution in games.

Role Overview:

As a Quality Assurance (QA) Manager, you will report to the QA Site Leader and you will manage the quality assurance process within a software development team. You will ensure that the software products and applications meet the highest standards of quality, functionality, and user experience.

What you\'ll do:

• Manage QA projects by scheduling, planning, executing, tracking bugs, conducting reviews, and generating daily progress reports, ensuring aligned delivery of high-quality results.
• Partner with global QA teams and development teams to ensure aligned efficient work processes and quality deliveries.
• Manage team members, third-party testing resources, and monitor their performance, taking corrective actions to ensure collaboration and performance.
• Contribute to the recruitment process and assists in capacity planning, scheduling, and the management of team members.
• Continuously improve the operational efficiency of the QA team by assessing current QA practices and implementing new improvements to improve the effectiveness.
• Manage risks, communicate status, identify challenges and resolve challenges in a collaborative way.

• 5+ years of experience in Quality Assurance including 3+ years in project management.
• 2+ years of experience in people management.
• Excellent knowledge of Software Development Life Cycle (SDLC), QA processes and Test methodologies, including Agile, Risk-Based Testing, and Exploratory Testing, along with associate testing tools and test automation.
• Experience collaborating with diverse, global project teams across multiple countries.
• Proficiency in English.

Electronic Arts