Job Description

About the role In this role you will be responsible to manage the Quality team on the Plentong site while being the key point of contact for customer queries, regulatory matters and escalations related to the Quality function. You will report to the About the role In this role you will be responsible to manage the Quality team on the Plentong site while being the key point of contact for customer queries, regulatory matters and escalations related to the Quality function. You will report to the Quality Lead - Malaysia and be based on the Plentong Kerry site in Malaysia. Key responsibilities Manage quality and food safety issues in line with regional communication and escalation protocols to enable appropriate level of decision making. Ensure compliance to product standards and oversee Product Scale Up Process with RD&A and ensure quality requirements are agreed at the time of commercialization. Providing leadership, direction and oversight for Kerry Laboratory operations, establishing the organization\'s commitment to the management systems, implementing, issuing Kerry Laboratory policy, ensure that integrity of the management system is maintained when changes to the management system are planned and implemented. Responsible to ensure that the manufacturing complies with voluntary quality & HACCP standards and maintain continued certification of the quality & HACCP systems implemented by the Company. Responsible for all aspects of quality control activities of raw materials, in-line and finished products. Health & Safety: To ensure health and safety is taken care at all the times. To perform any task, assign by the superior from time to time. Quality Management System/ Key Performance Indicators (KPIs) : Shall implement Quality objectives in line with the Kerry Global programs and one way of working - Intelex System, Kerry Golden 6. Shall implement KPIs, Quality Improvement Programs and guidelines. Shall conduct risk assessments and implement corrective actions. Shall continually evaluate, benchmark and trend process controls, food safety and quality programs Manage the customers\' complaints / CAPA, organize, direct, control and evaluate the quality system of the products within the site independently. Compliance to all policies, regulations, and law set forth by federal & state, AIB, BRC, HACCP, FSSC 22000, SEDEX, Customer Audits and necessary guidelines. Quality Culture and People Management Enhance and drive Food Safety & Quality Culture within the site through standardizing APMEA wide programs. Responsible for quality talent management, development & training program, and participate in goal setting and performance review for the site team. Training: Provide necessary guidance / training and committed to company training. Customers and Stakeholder Engagement Build network and relationships with customers and Kerry internal stakeholdersthrough strong engagement with regards to quality and food safety matters. Lead a site team to carry out duties needed to ensure the production of safe products that meet customer specifications and expectations. Qualifications, Skills and Experience University degree in Food Science / Microbiology or other science disciplines with related manufacturing experience Technical knowledge in food hygiene standards, HACCP, BRC, AIB requirement and process control procedures/manual and statistical process control (SPC). Strong background in food chemistry, sensory, microbiology, food packaging systems and food engineering is an added advantage. Knowledge of Halal, Kosher, FSSC 22K, HACCP, SPC and AIB product safety system. Understands GMP and GLP requirements. Knowledge of food and facility security requirements. Minimum of 5 years\' experiences in Managerial role. Ability to drive continuous improvement and change management initiatives. Strong leadership with excellent interpersonal/ communication, coaching and conflict management skills.

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