Oversee the development, implementation, and maintenance of the Quality Management System (QMS) in compliance with ISO 9001, IATF 16949, and relevant standards.
Manage quality documentation, internal audits, and certifications, ensuring zero non-conformance and continuous readiness for audits.
Lead company-wide initiatives to drive continuous improvement, standardization, and operational excellence.
Team Leadership & Development
Manage and mentor a team of Quality Engineers and Technicians across incoming, in-process, outgoing, and customer quality segments.
Provide training, coaching, and development plans to build technical competence within the QA team.
Set departmental KPIs and performance goals aligned with company objectives (e.g., WIGs - Wildly Important Goals).
Product Quality & Compliance
Oversee incoming material inspection, process quality control, final product audits, and return material analysis (RMA).
Lead root cause analysis (RCA), corrective and preventive actions (CAPA), and global 8D problem-solving for internal and external quality issues.
Validate quality requirements during new product introduction (APQP, PPAP), including risk assessment, FMEA, and process validation.
Customer & Supplier Quality
Act as the primary quality contact for customer-related matters including audits, complaints, and technical discussions.
Manage supplier quality performance, including supplier audits, corrective actions, and improvement programs.
Maintain strong relationships with Tier 1 automotive customers and ensure quality requirements are consistently met.
Audit & Compliance
Lead internal audits and coordinate external audits (customer, certification bodies, regulatory).
Ensure timely and effective closure of audit non-conformities and customer feedback loops.
Data Analysis & Reporting
Analyze quality data using tools identify trends, monitor KPIs, and implement data-driven decisions.
Prepare and present quality performance reports to senior management and stakeholders.
Promote quality awareness through visual management tools, dashboards, and regular reviews.
Requirements:
Fluent in
Mandarin
, English, Malay, due to regional team/customer interactions.
Extensive experience in
automotive manufacturing
industries.
Bachelor's Degree in Mechanical, Electrical, or related Engineering fields.
Certification in ISO 9001, IATF 16949, VDA 6.3, or related quality system auditing is a strong advantage.
Minimum 15 years of experience in Quality Management roles, with at least 5 years in a managerial capacity.
Proven track record of managing customer audits, supplier quality, and global Tier 1 client expectations.
Company Benefits:
Meal allowance/ Free lunch
Transport allowance
13month bonus
Medical claim: RM1400 per year
Performance bonus
Extra Annual Leaves
Extra Public Holidays
Yearly Increments
Employee activities: Annual Dinner, etc.
Good career development
Business trip
Opportunities for professional skill enhancement and personal development through training programs at our HQ in China.
Job Type: Full-time
Pay: RM12,000.00 - RM16,000.00 per month
Benefits:
Meal allowance
Meal provided
Opportunities for promotion
Professional development
Schedule: