Receptionist And Customer Service (rm2600) Mandarin Speaker
Kota Kinabalu, Malaysia
Job Description
Responsibilities:
- Handle all incoming calls from customers
- Provide good customer services and maintain good report with company customers
- Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company\'s procedures.
- Work closely with team members to achieve optimum efficiency and productivity.
- To escalate any unresolved issues, which cannot be completed within the agreed procedures.
- Ensure inquiries received are properly recorded and follow- up.
- Any other duties as and when assigned and deemed necessary.
- Candidate must possess at least SPM / STPM / Diploma in any field.
- Have good telephone etiquette with excellent listening skills.
- Able to multi-task and work under pressure.
- Opportunities for promotion
- Professional development
- Monday to Friday
- Weekend jobs
- Diploma/Advanced Diploma (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Preferred)
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Job Detail
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Job IdJD948939
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKota Kinabalu, Malaysia
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EducationNot mentioned