Job Description

Receptionist cum Facilities Assistant (Mandarin Speaker)Location : Kuala Lumpur (Nearby LRT Ampang Park)Working Hours: Normal (5 days/week)Building great impressions and experience

• You\'ll be the face of client-that\'s why creating a welcoming yet professional image of the company is vital to your role.
• As our stakeholders\' first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
• Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace

• Together with the facilities management team, you\'ll help ensure that clients, vendors and employees enjoy a safe and positive experience.
• You\'ll be trained to follow escalation and incident reporting procedures, and comply with the firm\'s safety guidelines and strategies.
• Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You\'ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

Office utilization data compilation & entry into tracker

• Electricity/Water/Space Occupancy data
• Waste management
• Pantry consumables in/out tracker
• Locker & cabinet tracker
• Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.
• Other assigned administrative tasks

Inventory Management

• Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)
• To inspect for all the first aid box once a month (physically)
• Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis
• Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)
• To follow up closely with vendors regarding the delivery timeline & process
• Stock count & reporting of goods on monthly basis

Workplace coordination

• Floor ambassador floor walk
• Event or meeting coordination requested by client.
• Engaging with clients for the feedback on facilities and daily operation works.
• Assisting to send the work permit to building management
• Other ad-hoc requests from client

Client onboarding support

• Support business administrators on new joiner/leavers arrangements - access card application/collection
• Prepare the starter pack for the new joiners
• Keep track & reporting on starter pack inventory

You should have at least 12 months of experience in a corporate environment, particularly in reception and administration. An experience in facilities, property management, hospitality or related field is ideal will go a long way.A positive thinker and strong communicatorAre you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has good presentation skills , approachable manner as well as superb written and good communication skills.Organisational and professionalYou should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm\'s procedures and standards.

Manpower