Job Description

Job Title:

Receptionist

Job Level:

Entry-level

Department:

Operations Department - Salon

Rate:

RM 2800-3500/month and RM 10-15/hour

Location:

Mont Kiara, Kuala Lumpur, Malaysia

Overall Job Objectives:

The Receptionist serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves handling front-desk duties, managing phone calls, scheduling appointments, and performing administrative tasks to ensure the smooth operation of the office or facility.

CORE RESPONSIBILITIES:

Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival Welcome walk-ins, answer questions about services and schedule appointments based on availability Booking and confirming appointments via phone and email and informing clients about new services and discounts Update client records with contact and billing details, appointments and services offered Maintain a tidy reception area Performing ad-hoc duties as assigned Provide good customer service

JOB SPECIFICATIONS:

At least 1-year related experience Customer Service Oriented Ability to communicate with customers and understand their needs Experience in retail or telemarketing is a plus Flexible and willing to work on certain weekends and public holidays Active and cheerful characteristics

Conversational Mandarin, Japanese or Korean is an added advantage

(to cater to a diverse customer base).

KEY DELIVERABLES:

Ensure all visitors are greeted promptly and professionally, ensuring a welcoming and positive first impression. Ensure clear, professional, and efficient communication with callers, visitors, and internal teams, maintaining high levels of service. Maintain up-to-date visitor logs, appointment schedules, and communication records.

BENEFITS OF THE ROLE:

Career progression at one of the best salons in Singapore and Malaysia Employee Service Benefits Birthday Gifts (Vouchers) Leave Entitlement Employee Referral Incentive Flexible Working Hours Cozy working environment
If you're excited about our company's vision for this position, we'd like to hear from you.

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You may visit our website to learn more about us: https://walkingonsunshine.my

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If you are interested, please contact us at:

WhatsApp (+65 9724 0901) or Email (hr.ph3@initia.sg)

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APPLY NOW!

Job Types: Full-time, Part-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

Professional development
Work Location: In person