Recovery Officer

Mid Valley City, Kuala Lumpur, Malaysia

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Mohon

Kelayakan

Prior exposure to collections/banking/fintech is a plus. Experienced in eCommerce is a plus.
Possesses at minimum high school qualifications or equivalent.
Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.
Able to work on a monthly rotating schedule.

Tanggungjawab

Build and establish strong ongoing relations with customers within the assigned portfolio.
manage customers\' repayment obligations and motivate timely repayments through outbound collections and recovery calls.
Proactively achieve/exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
Focal point for customer enquiries relating to repayment on overdue accounts.

Manfaat

Manfaat tambahan

Soal Jawab Jawatan

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