Job Description

Duties and Responsibilities:

The role of Regional Manager involves in strategize, implement, and maintain effective procedures for team to work effectively & independently. Regional Manager will also be responsible in budgeting, reporting, planning, & auditing relating to operations.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

• Managing field operational, deployment & execution are delivered effectively (Operation excellence).
• Setting, communicating, and maintaining timelines and priorities on every project.
• Communicating, maintaining, and developing client, store buyer, sales team relationship.
• Providing leadership, motivation, direction, and support to the team.
• Follow AP\'s direction on implementation of activation and event from start to finish according to requirements, target, and objectives.
• Come up with suggestions to enhance the activation and event\'s success & report to GOM & AP.
• Hiring of Field Operations personnel.
• Coordinate / supervise on all operations.
• Analyze the activation\'s performance.
• Ensure Branch Manager & FS KPI\'s expectation are met.
• Ensure project KPI\'s and expectation are met.
• Conduct outlet visit as plan.
• Conduct branch visit quarterly.
• Handle daily operational issues & attempt issues within 24 hours.
• Prompt issues to GOM if unable to be solved.
• Retail AIM and Power BI support.
• Coaches and counsel operations team to reflect company service standard operation procedures.
• Evaluate & feedback outlet performance & report to GOM & AP.
• Evaluate hiring team leader within yearly budget.
• Being responsible for all operational budgets allocated to the respective region.
• Make sure warehouse is managed well according to the logistics SOP.
• Responsible n making sure all branches are always managed well & all utilities and necessities are taken care off.
• Basic Logistics planning skill.
• Basic PR relation skill.
• Able to travel and work extra.
• Basic Training Skill.

Academic Qualification(s):

Candidates must possess at least SPM / Diploma / Advance Diploma / Bachelor\'s Degree in business administration, operations management or equivalent.

Work Experience / Skills Requirement(s):

• At least 5 years of work experience in FMCG industry.
• Computer proficiency n Microsoft Office (Word, Excel, PowerPoint).
• Experience in handling daily operational issues.
• Strong organizational skills including attention to detail and multitasking skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Able to lead by example, maintain good spirits and contribute team morale.
• Result-oriented and able to work under pressure.
• Taking ownership of accounts and providing effective solutions to situations.

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Always Marketing Malaysia Sdn Bhd