Job Description

Are you ready to get ahead in your career?

• We want to empower you turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia\xe2\x80\x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?\xe2\x80\x8b

What are you accountable for?

• Ensuring customer satisfaction by maintaining key network KPI\xe2\x80\x99s which directly impacts the network\xe2\x80\x99s reliability
• First Level Support & Fault restoration for Mobile, Transmission & Fixed Network including facilities (M&E) sites & TOC. This requires 24x7 standby/shift as stipulated in duty roster
• Ensuring Preventive Maintenance scheduling and adherence on network elements as per requirements are done and Corrective Maintenance to follow through adhering to ISO 9001:2015 compliance
• Ensuring network growth & technology development by supporting sites roll out projects in order to gain coverage and dominance by expanding network footprints
• Collaborate with regional Business Units to ensure network readiness in line with Sales Activities
• Ensuring prompt and immediate response to Authority & Governing Bodies (ie Police, Local Council, SKMM, ST, SBC & etc) on O&M related issues
• To ensure full compliance to Mobile and Enterprise BIS, Inventory and Service Delivery.

What do you need to have for this role?

• Diploma/Bachelors Degree: Specialised in: Electronics/IT/Telecommunications
• Total Work Experience: 4 to 6 years
• Total Relevant Experience: 2 to 3 years in computer sciences or IT
• Possesses knowledge in Information Technology, Electrical / Electronic and has good communication skills

What\xe2\x80\x99s next?

• Once you\xe2\x80\x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance \xe2\x80\x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Maxis