Job Description

Main opportunities/challenges for this role \xe2\x80\xa2 Create a sustainable and risk mitigated payroll operations in the region. \xe2\x80\xa2 Setting up and managing an efficient and effective payroll operations function across the region \xe2\x80\xa2 Lead the alignment of processes and platforms to achieve integration to other HR and non-HR platforms \xe2\x80\xa2 Lead the continuous improvement of processes for better, faster payroll operations. \xe2\x80\xa2 Implement the regional payroll operations strategy in the region. This will include the review of the existing delivery model and practices to ensure compliance, efficiency, and accuracy Main accountabilities but not limited to the following: Lead the creation of an expert payroll Operations team in the region \xe2\x80\xa2 Implement a regional approach to payroll services and later transitioning to a regionalized service linked to a globalized platform. \xe2\x80\xa2 Ensure the regional payroll operations team is supportive of the payroll operations strategy and direction \xe2\x80\xa2 People manage the regional payroll operations team to deliver operational excellence. Train, coach and develop the team. Inspire them to question current practices and seek continuous improvement Payroll Operations strategy to deliver operational excellence across the region \xe2\x80\xa2 Lead the improvement of the delivery of payroll operations in the region leveraging technology, data analytics and continuous improvement \xe2\x80\xa2 Lead the standardisation of payroll practices. \xe2\x80\xa2 Accountable for delivering an efficient and effective payroll Operations service to the region \xe2\x80\xa2 Use project management expertise to ensure key objectives are delivered. Quality Management \xe2\x80\xa2 Embed Quality Management principles in payroll process. \xe2\x80\xa2 Escalate issues related to service delivery at regular intervals and get them resolved on priority. \xe2\x80\xa2 Manage performance of team and report non compliances as per the guidelines. \xe2\x80\xa2 Create SOPs, knowledge articles, process maps and other process documents as required. \xe2\x80\xa2 Contribute and participate in service benchmarking exercises and create long terms plans for achieving them. \xe2\x80\xa2 Be responsible for defining the training needs of the team and ensure participation of the team in training sessions. Governance and Reporting. \xe2\x80\xa2 Generate/ review various operational and statutory payroll reports like production report, quality, balanced scorecard and workforce management related reports on defined frequencies. Information security \xe2\x80\xa2 Act as first point of contact in the region for any incident impacting delivery. \xe2\x80\xa2 Ensure that information security/ data security compliances with respect to payroll practices are implemented and managed effectively. Continuously improve the operational practice \xe2\x80\xa2 Continuously review payroll operational practices, based on data and feedback from employees, service providers, other HR Pillars and Finance. \xe2\x80\xa2 Lead the payroll operations team to become best in class in payroll operational practices. \xe2\x80\xa2 Use data analytics lead the continuous review of processes, systems and the touch points between all of them to make payroll operations as effective and efficient. Collaborate with other HR pillars \xe2\x80\xa2 Work collaboratively with other HR areas to support the initiatives undertaken for the business \xe2\x80\xa2 Continuously feedback to other HR areas on changes and/or issues faced by the payroll team to ensure the business has a single combined HR perspective Requirements: \xe2\x80\xa2 The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. \xe2\x80\xa2 Academic requirement \xe2\x80\x93 Undergraduate Degree (Business/Accounting degree or equivalent is preferred) \xe2\x80\xa2 Professional experience related to the role. Role specific knowledge and experience: Minimum/essential \xe2\x80\xa2 Experience of reviewing and improving payroll operations processes and practices. \xe2\x80\xa2 Expertise/Experience of payroll operations across several countries in the region, including designing tools, processes and procedures. \xe2\x80\xa2 Has worked in a multinational organization, with varied cultures and nationalities \xe2\x80\xa2 Experience leading payroll staff Desirable \xe2\x80\xa2 Knowledge of automation in payroll \xe2\x80\xa2 Ability to demonstrate critical thinking skills and initiative Interested candidates also can submit their application via our career webpage https://careers.britishcouncil.org/job-invite/36025/
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.
Bachelor\'s or Equivalent