Job Description

About the Role

We are seeking a passionate and dynamic

Regional Product Specialist Trainer

to join our Industrial Division team. In this role, you will play a key part in

delivering technical training, product expertise, and application support

across the Asia Pacific region. You will empower our sales and service teams with the knowledge, tools, and confidence to deliver exceptional results to our customers.

Key Responsibilities

1. Product & Application Support

Provide 2nd and 3rd level technical and application support for industrial products and solutions across the region. Serve as a technical advisor and product advocate, offering expert guidance to internal teams and customers. Collaborate with global product teams to share market insights, quality feedback, and improvement ideas. Support customer-facing activities such as product demonstrations, seminars, webinars, and consultations.

2. Training & Knowledge Development

Plan, coordinate, and deliver comprehensive product and application training for internal teams and external partners. Identify training needs and create engaging materials -- presentations, videos, manuals, and case studies. Conduct both in-person and online training sessions aligned with global training programs. Maintain and manage demo and training equipment to ensure smooth delivery.

3. Product Management & Market Engagement

Support new product launches through effective knowledge transfer and regional rollout training. Develop and localize marketing and technical content, including FAQs, application notes, and white papers. Gather customer feedback and competitor insights to support continuous product and market improvement. Partner with regional sales and marketing teams to strengthen product positioning and customer engagement.

Requirements

Degree or Diploma in

Electrical / Electronics / Mechanical Engineering

or a related field. Minimum

3 years' experience

in a

Technical Support, Product Specialist, or Training role

, preferably in industrial, manufacturing, F&B, chemical, or pharmaceutical environments. Hands-on understanding of

technical equipment, automation, and control systems

. Knowledge of

PLC communication protocols (Fieldbus, TCP/IP, Analog & Digital signals)

and

automation/instrumentation systems (sensors, transmitters, weighing solutions)

is a strong advantage. Familiarity with

MS SQL, C#, C++

, and basic PC/network troubleshooting is preferred. Strong presentation and communication skills in

English

(Mandarin or other Asian languages is an added advantage). Customer-oriented, analytical, and results-driven with a passion for continuous learning. Willing to travel regionally and internationally as needed. Possess a valid driving license.
Job Type: Permanent

Pay: Up to RM9,000.00 per month

Benefits:

Professional development
Application Question(s):

How many years of experience do you have in technical support, product specialist, or training roles related to industrial or automation products? Have you conducted or facilitated technical training sessions for internal teams or external customers? Are you familiar with programming languages or tools such as MS SQL, C#, or C++, and basic networking troubleshooting? What is your expected basic salary (RM) for this role?
Work Location: In person