Job Description

Site Name: Malaysia - Penang
Posted Date: Nov 30 2023
As a Regional Sales Manager, you will be responsible for managing sales within a given area and team. You will develop and implement strategies within your area to deliver on sales for your portfolio to Healthcare Professionals (HCP). You must be able to effectively manage large teams of people while also being detail-oriented enough to understand the intricacies of the market and the implication it may have on your business. The Pharmaceutical industry is changing rapidly, and one of the most significant changes is the need for a more personalized sales experience. Sales managers will need to be able to provide a more personal touch in order to connect with potential customers. This means that you will need to be able to understand what each team member/customer needs, and how to meet those needs. In addition, you will need to be able to communicate effectively build trust with your team/customers.







To represent GSK in identifying the right patients for the right products through engagement with the customers based on our values. Your responsibilities include, and not limited to below, with key roles:

• Clearly understand the therapeutic ecosystem through medical publications, attending events, and/or through market/customer feedback
• Reporting to line manager on the performance of the sales team with Plan of Action (POA).
• Accountable for self-development and for team members through 70-20-10 development planning.
• Coaching team members for performance, primarily on competency and capabiity building for each medical represantive.
• Reviewing sales data to identify opportunities for improvement in sales force performance
• Developing relationships with HCPs through strong scientific engagement
• Establishing goals for individual sales representatives to increase product awareness and promote brand loyalty among existing customers
• Making regular calls to existing HCPs to ensure quality service from the team are met and align with GSK Values
• Profile each team member in talent box and provide the right support for medical representative\xe2\x80\x99s development.
• Provide robust and accurate sales forecasting.
• Ensure sales are driven and delivered through KPI\xe2\x80\x99s, and aligned to GSK\xe2\x80\x99s Way of Working and Culture.
• Ensure compliance is adhered to GSK\xe2\x80\x99s Way of Working.
• Able to work cross functional with other departments and stakeholders to achieve business objectives.

Why you? We are looking for professionals with these required skills to achieve our goals:

• Minimum 3-5 years of experience in people management, preferably with sales leadership experience, in the Pharmaceutical industry
• A levels, Tertiary Education - BSc, BA, Diploma etc
• Fluent English, with strong communication skills. Communication skills are essential for sales managers, as you are responsible for coaching, business negotiations, and consultant to internal stakeholders.
• Product knowledge: Strong/Expert product knowledge of your portfolio. Able to translate the benefits to what it means to patients, and adverse events/concomitants, etc to ensure the medicine is prescribed to the right patients.
• Leadership skills: Strong/expert coach to drive performance through your team. Your various leadership skills can help customize and develop the right strategies to meet sales expectations, improve customer service and increase productivity.
• Problem-solving skills: High work and learning agility is required for self-development to apply the various coaching models to each team members, to derive solutions, or directive measures for positive outcomes. You are expected to take on stretched roles within your business unit representing sales team to contribute in problem-solving discussions.
• Decision-making skills: You will make many decisions throughout the day, ie medical rep coaching plan, alignment with internal stakeholders, addressing customer\xe2\x80\x99s escalations, etc. Your ability to make effective decisions to focus and prioritize would be crucial for this role.
• Strategic thinker

Preferred Qualifications: If you have the following characteristics and experience, it would be a plus: Knowledge

• Territory Management- Veeva, Business Plan
• Customer Profiling \xe2\x80\x93 Segmentation and Targeting
• Technical knowledge on disease and product.
• Good Selling Outcome (GSO)
• Omnichannel

Why GSK? Why Us? GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves \xe2\x80\x93 feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK\'s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.