MalaysiaJob details Posted 05 July 2024 SalaryRM15000 - RM18000 per month LocationKuala Lumpur Job type Discipline Reference274519_1720164907ConsultantSenior Consultant, Sales & MarketingRegional Senior Manager, CRMJob descriptionAn international retail brand is seeking for a Senior CRM Manager to join their expanding team to support the SEA market.Key Responsibilities:1. Develop and implement CRM strategies to drive customer acquisition and retention.
2. Analyse and evaluate existing CRM softwares and tools to identify areas for enhancement.
3. Devise campaigns through various channels to increase customer engagement.
4. Prepare customer mapping and data management to implement smooth customer journey.
5. Measure performance of campaigns and current initiatives to identify effectiveness.Skills & Experience Required:
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