Job Description

Job Responsibilities:

• Regional Support subsidiaries and customers on Production Printing devices and related solutions, resolving their issues in a timely manner
• Perform escalation of queries when required, and continuously monitor and assist in the progress of the query till a satisfactory reply has been retrieved for regional subsidiary or distributor
• Provide technical consultation to regional subsidiaries and customers (presales and post sales) with regards to both hardware and software
• Troubleshoot, reproduce, and provide technical information to improve service quality and productivity of subsidiaries and distributors
• Support subsidiaries and distributors to launch new products
• Conduct classroom training to regional subsidiaries and distributors on Production Printing devices functionality and related solutions
• Work with cross-functional teams to meet project milestones and deadlines as necessary

Job Requirements:

• Possess at least a Diploma/Degree in Engineering/Computing Science/Information Systems or related technical areas
• Min 4 years of related working experience
• Working knowledge and field support experience of Production Printing Devices (BW/ CLR PP) for both HW and Controller
• Working knowledge in field support experience of Production Printing solutions such color management profile, workflow & Fiery
• Working knowledge of Macintosh and Windows environments
  Knowledge in IT, Networking, IoT
• Familiarity with print related languages (Postscript, JDF) will be advantageous
• Familiarity with VDP, Production Printing technologies and solutions will be advantageous
• Office based: 46200 PJ
• Willing to travel

Serious candidates please apply with your comprehensive resume: lifework.sun@gmail.com

Interested candidates please submit your application through Jobstore.com