Job Description

: * Meeter-Greeter for Centre * Attend to all walk-in & regular clients * Refer potential clients to RMs for sales / investment opportunities * Answering calls (e.g. inquiries on transactional banking, membership services, : Meeter-Greeter for Centre Attend to all walk-in & regular clients Refer potential clients to RMs for sales / investment opportunities Answering calls (e.g. inquiries on transactional banking, membership services, products offered, account balances, currency rates etc) and if necessary, direct calls to RMs Make telemarketing calls to Premier Members especially during campaign periods and/or other promotional activities / events Achieve pre-determined monthly / yearly sales targets Achieve the targeted penetration rate on 'low activity' accounts and 'borderline' Premier qualified members Achieve the pre-determined number of customer calls to be made monthly Prepare and consolidate sales and performance report to RMs Attend sales events, road shows and other promotional activities, where necessary Qualifications Preferably 1 year experience in sales or sales and service related capacity Pleasant personality with focus on customer service Good interpersonal and communication skills to interact effectively at all levels Able to work independently with minimal supervision Team player with the ability to demonstrate good teamwork amongst colleagues Self-motivated, dedicated, committed to delivering results Possess a positive attitude, initiative, responsible and takes ownership of issues