Job Description

Responsibilities:

Conduct pre-qualification calls to assess the eligibility and interest of potential patients for dental & aesthetic treatments. Provide accurate and comprehensive information about our dental & aesthetic services and treatment plans to prospective patients. Educate potential patients about the benefits of our client's treatments and address any inquiries or concerns they may have. Assist patients in understanding the deposit collection process and coordinate with our financial department for seamless payment transactions. Ensure timely follow-ups with potential patients to maximise conversion rates. Maintain detailed records of patient interactions, inquiries, and outcomes using our CRM software. Collaborate with the sales team and doctors to optimise patient conversion rates and ensure a positive patient experience.

Requirements:

Mandatory beginner experience in sales or customer service roles. Excellent verbal and written communication skills, with a friendly and persuasive approach. Strong ability to build rapport and establish trust with potential patients. Demonstrated ability to handle objections and provide solutions effectively. Proven track record of meeting or exceeding sales targets. Self-motivated and goal-oriented, with the ability to work independently and remotely. Proficient in using CRM software and other sales tools. A reliable internet connection and a quiet workspace.

Characteristics of Role:

Able to adapt to fast paced work with high volume of messaging & calling required Attention to detail is mandatory. Punctual and organised (Delays & laziness are NOT TOLERATED) Hunger to learn new things everyday & contribute to improving our processes and workflows. Good conversational skills/Extrovert is a bonus

Salary :

RM2,000- RM2,500 per month
EPF Provided

(Depending on experience)

Benefits :

100% Remote (Work Anywhere)

Training & guidance provided

Performance bonuses given every month if KPI met

Mobile phone bill allowance every month (Up to RM30)

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: Remote