Remote Operations Specialist Via Mystep Programme 2023

Malaysia, Malaysia

Job Description

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Beam is Asia Pacific\xe2\x80\x99s largest shared micromobility company, on a mission to turn little drives into better rides and make cities flow better for everyone.
Shared micromobility is one of the fastest-growing industries in the world, and we\xe2\x80\x99re leading the way in the Asia Pacific with operations in Australia, New Zealand, South Korea, Thailand and Malaysia. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. Following our recent US $93M Series B round, we will be expanding our operations to Turkey, Japan and Indonesia.
We have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people\xe2\x80\x99s lives and the future of the planet.
This is just the beginning. Come join us on the journey.
  • This is a 6 months contract under MySTEP Programme 2023, but convertible to permanent with Beam Mobility depending on performance.
  • You will assist in identifying key operational metrics and manage daily operations effectively.
  • Marshal and mechanic management.
  • Ensuring vehicles on the ground are safe and well maintained.
  • Actioning community and council feedback and complaints.
  • Analyse operational data and make informed decisions based on market trends and analysis.
  • Respond to customer and stakeholder feedback and take proactive steps to incorporate feedback into daily operations.
  • Work with the Operations Manager to drive Beam\xe2\x80\x99s operations across multiple operational verticals, including charging infrastructure, fleet management, warehousing and supply chain management.
  • Assist in other ad-hoc tasks as and when required.
Requirements:
  • Malaysian graduates who are unemployed for more than 3 months and have not attended similar graduate programmes (apprenticeship, protege and etc.)
  • Fluent in English (both written and verbal).
  • Experience with people management and training.
  • Passion for solving problems and delivering a great customer experience.
  • Highly analytical and creative problem solver, with a product driven mindset.
  • Self starter - you\xe2\x80\x99ll get broad exposure to all aspects of the business and this is a great position to fast track your start-up career.
  • Familiar with Office or Google Suite of applications (Excel/Sheets, Slides etc).
  • Good to have but not required: Proficiency in data analysis tools such as SQL, Python, R, or GIS
Benefits:
Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here\'s what you can expect from us:
  • Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.
  • Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development
  • Flexible and inspiring workplace with a team of competent, motivated and fun co-workers
  • Autonomy and ownership of the work you do, with the hybrid and flexible working arrangement

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Job Detail

  • Job Id
    JD921851
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned