Ensure the on-time creation of the Repair Orders for the unserviceable components returned in FHS pools in scope (KUL, LHR, MIA, HKG, SIN)
Manage the Good Receipt Blockage for the pools in scope (KUL, LHR, MIA, HKG, SIN)
Manage the aircraft configuration in FHS MIS, based on the information provided by the customers
Update the aircraft utilization figures (flight hours and cycles) and be accountable for the data accuracy
Managing the administrative closure of delivery tasks (drop shipment repair order, loan order)
Support the COD by issuing structured reports of all configuration information expected from customers
Be accountable for the MIS data accuracy and manage the resolution of the MIS abnormal situations
Identify Root Cause causing Good Receipt Blockage and manage mitigation plan to avoid issue from repeating in future
Ability to provide monthly analysis on the data quality and late submission data for Aircraft configuration data by stakeholder and provide working mitigation plan.
Contribute to update on skill matrices and working checklist.
Analyze best way of working based on root cause identified, propose solution to update and maintain KUL RO documentation on new way of working.
Be the Subject Matter Expert to be able to conduct training for newcomer, subcontractor and ROO community globally, build clear training plan, checklist and set acceptable timeline.