Job Description

The position is accountable for the overall Quality System Management, Quality Assurance Improvement, Quality Assurance Workflow Management and Research and Development for manufacturing dairies product. KEY RESPONSIBILITIES

• Ensure food manufacturing process (UHT, Pasteurised, Retort) for DAIRY/MILK product is safe by monitoring and controlling the production process from raw ingredient intake until packaging of finished products.

• Oversee and manage the QUALITY and R&D Department of the plant.

• Provides technical and scientific oversight of a laboratory specialty, including selection and updating of appropriate test procedures and methods, verification of test procedures performed, and establishment of the laboratory\xe2\x80\x99s test performance characteristics; resolves technical problems and ensures appropriate remedial actions are taken when necessary.

• Responsible to test, run and record experiments of new raw material, products, and process with results in accordance with Research & Development specifications and safety procedures.

• Research methods to improve formulas and quality of product such as flavour, colour, texture, nutritional value etc.

• Ensure the specification of all raw materials is accurate and in compliance with the food safety or other related standards and process.

• Assist in planning and forecasting of raw material aligning with the company\'s financial requirements.

• Comply with the requirements of the documented quality management system that meets the applicable Malaysia/any country standard for food industry.

• Guide to develop and review quality policies and procedures.

• Lead audit programs for external authority/government, new clients, existing/new suppliers or others.

• Review and implement changes to QAQC department activities as and when necessary to meet the requirements of the Quality Management System.

• Responsible in-process quality control system is effective and finished products quality by meet the expectation of the customer and the product specification.

• Manage internal audits, management review, customers comment/complaint and respond to any complaints.

• Investigate and propose corrective action implementation for non-conformance raised by regulatory bodies, supplier, client and potential customer on food safety and quality-related matters.

• Prepare training modules, train the employees, and ensure the effectiveness of the knowledge imparted to them.

• Assist and advise in troubleshooting to resolve quality related problems and for the improvement of product quality.

• Develop and analyse statistical data, product specifications and prepare reports to validate or indicate deviations from standards.

• Develop and Improve Products, research projects to improve the taste, preservation techniques and packaging solutions.

• Prepare Monthly Quality Report for submission to Director including progressive status updates on KPI, Performance, GMP, Internal & External Audit information; etc.

• To collaborate with all departments, customer, suppliers and government regulatory bodies to ensure that quality is a high priority in the company.

• Degree in Food Science/Technology or relevant field.

• Minimum 15 years working experience in dairy / milk food manufacturing environment.

• Knowledgeable and having experience to handle and manage about food safety standards & certificate (ISO 22000, ISO 9001, HACCP, HALAL, GMP, MESTI) and/or other standard mandated by the Government.

• Strong written, verbal communication skills, passionate in Food Safety & Quality.

• Must have cutting-edge analytical skills, the ability to identify problems in products, a keen eye for details and consistent study on quality-related issues.

• Able to manage food quality standard, food safety standards, food safety procedure, and government regulatory matter (Malaysia & oversea market requirement)