Job Description

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.*xf0x9dx90x82xf0x9dx90x9axf0x9dx90xa7xf0x9dx90x9dxf0x9dx90xa2xf0x9dx90x9dxf0x9dx90x9axf0x9dx90xadxf0x9dx90x9e xf0x9dx90xb0xf0x9dx90xa1xf0x9dx90xa8 xf0x9dx90xa1xf0x9dx90x9axf0x9dx90xac xf0x9dx90x8cxf0x9dx90x9axf0x9dx90xa7xf0x9dx90x9dxf0x9dx90x9axf0x9dx90xabxf0x9dx90xa2xf0x9dx90xa7 sxf0x9dx90xa9xf0x9dx90x9exf0x9dx90x9axf0x9dx90xa4xf0x9dx90xa2xf0x9dx90xa7xf0x9dx90xa0 xf0x9dx90xa9xf0x9dx90xabxf0x9dx90xa8xf0x9dx90x9fxf0x9dx90xa2xf0x9dx90x9cxf0x9dx90xa2xf0x9dx90x9exf0x9dx90xa7xf0x9dx90x9cxf0x9dx90xb2 & ability xf0x9dx90xb0xf0x9dx90xa2xf0x9dx90xa5xf0x9dx90xa5 xf0x9dx90xa1xf0x9dx90x9axf0x9dx90xafxf0x9dx90x9e xf0x9dx90x9axf0x9dx90x9dxf0x9dx90x9dxf0x9dx90x9exf0x9dx90x9d xf0x9dx90x9axf0x9dx90x9dxf0x9dx90xafxf0x9dx90x9axf0x9dx90xa7xf0x9dx90xadxf0x9dx90x9axf0x9dx90xa0xf0x9dx90x9e xf0x9dx90xadxf0x9dx90xa8 xf0x9dx90x9bxf0x9dx90x9e xf0x9dx90xacxf0x9dx90xa1xf0x9dx90xa8xf0x9dx90xabxf0x9dx90xadxf0x9dx90xa5xf0x9dx90xa2xf0x9dx90xacxf0x9dx90xadxf0x9dx90x9exf0x9dx90x9d*As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservation operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure the monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honored. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up-selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.#LI-MH1Qualifications

• College degree in hotel management
• Three years experience in hotel reservations and rooms division
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local market, local competitors and events of the destination

Minor International