Job Description

MohonKelayakan

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Business & Admin, Food & Beverage Services Management or equivalent.
• Required languages :Mandarin, English, Bahasa Malaysia.
• At least 2 year(s) of working experience in the related field is required for this position
• Preferably Senior Managers specializing in Food & Beverage/ Restaurant Service or equivalent.
• Full-Time position(s) available.
• Willing to work in non halal restaurant

Tanggungjawab

• Coordinate daily operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant\'s good image and suggest ways to improve IT.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience. (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Manfaat

• Competitive Salary Package
• Monthly Sales Commission / Incentive
• Annual Increment / Performance Bonus
• Flexible Working Day / Hour (Shift Rotation)
• Complimentary Meal Provided
• Birthday Gift / Benefit
• Career Advancement and Development
• Career Training Provided

Work days

• 6 days per week according to shift

Work Location

• Paradigm Mall Johor Bahru
• Mid Valley Southkey Johor Bahru
• Tun Aminah Johor Bahru
• Aeon Mall Bukit Indah
• Aeon Mall Tebrau City
• KSL City Mall
• City Square Johor Bahru
• Johor Premium Outlet

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