Restaurant Manager

Kuala Lumpur, Malaysia

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Minimum Diploma, Bachelor\'s Degree in Hotel Management, Business Study, or equivalents
3-4 years of relevant working experience in food & beverage industry
Excellent proficiency in English, Bahasa Malaysia, and Mandarin
Good People management skill, communication skill, and leadership skill
Possess strong sense of responsibility, commitment, accountability, integrity, and results oriented
Positive working attitude, good in analytical and problem-solving skills

Responsibilities

To responsible for the daily operations of restaurant
Enforce standards and manage restaurant operating costs and profitability
Evaluate guest satisfaction and ensure continuous improvement of customers\' loyalty.
Review service processes and provide recommendations for service enhancement
To ensure compliance of SOPs, regulations, implementation of policies and guidelines in the restaurant
Manage quality control activities, cleanliness and value in line with Company\'s standards and procedures
Plan, review and execute inventory management, control and to make purchases and stocks based on sales volume
Plan and manage staff scheduling to maximize efficiencies
Support recruitment effort for restaurant staffs
Plan, organize and execute training system for staff
To handle customer\'s complaints and to investigate the causes and reasons for complaints

Benefits

Ricebowl

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