Restaurant Manager

Malaysia, Malaysia

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Oversee day-to-day restaurant and bar operations, ensuring customer satisfaction and operational excellence
Recruit, train, and manage staff, including servers, bartenders, cooks, and support staff
Develop and implement staff training programs on customer service, safe food handling, and responsible alcohol service
Conduct regular inventory checks and manage supplier relations
Monitor and report financial metrics, including revenue, expenses, and profitability
Coordinate with chefs and kitchen staff to ensure the consistent quality and presentation of food and beverages
Implement and manage marketing campaigns to attract a diverse customer base
Ensure compliance with local, state, and federal regulations, including liquor license requirements
Handle customer complaints and queries with professionalism and diplomacy
Foster a vibrant, inviting atmosphere, especially during live sports events, holidays, and peak business hours.

Job requirment:

Education Requirements; Degree or Diploma in any discipline
At least 3 years experiences in F&B management role
Priority for relevant work experiences in similar capacity in QSR environment
Good technical or SOP knowledge
Proven of upholding operations and company standards
Strong leadership skills with a passion for fostering a positive team environment, result oriented, a problem solver
Responsible and maintain positive attitude with a high level of energy at all times
Additional Information

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