Job Description

Mohon

Kelayakan

Requirements:

• Bachelor\'s degree in Business Administration, Hospitality Management or related field
• Minimum of 5 years of experience in restaurant management, including experience managing multiple locations
• Strong leadership and team-building skills
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced and dynamic environment
• Knowledge of restaurant operations, financial management, and customer service best practices

Tanggungjawab

Responsibilities:

• Develop and implement strategies to achieve sales and profit targets for the restaurant
• Ensure compliance with company policies and procedures, and health and safety regulations
• Develop and implement employee training programs to ensure high-quality service and customer satisfaction
• Recruit, train, and manage restaurant managers and other staff members,ensure that training sessions are planned, carried out and recorded
• Monitor inventory levels and order supplies as needed
• Monitor financial performance and identify areas for improvement
• Conduct regular inspections to ensure that restaurant meets company standards for cleanliness, maintenance, and customer service
• Build and maintain relationships with key stakeholders, including customers, suppliers, and other business partners
• Connect with guests by engaging them through meaningful interaction, resulting in positive and long-lasting guest relations.
• Communicate with colleagues through body language and voice while always maintaining a calm and gracious tone.
• Ensure the daily operation run smoothly, the service flow as seamless as possible and that team members are aware of their role and responsibilities in order to do so.
• Manage employee satisfaction and are responsible for the team. This includes assuring that colleagues do not work unnecessary over time, have their daily lunch or dinner break and work reasonable shifts.
• Responsible to connect all colleagues in order to build the whole team together and work collaboratively
• Maintain all equipment and furniture are in pristine condition and do the defect list accordingly
• Supervise shift for opening, closing and cash flow recording through the Point of Sale, this includes reviewing POS\'s daily sales reports and cash collection at the end of the day
• Availability of menu items, preparation time and guest\'s dietary restrictions

Manfaat

Annual Leave

Medical Insurance

Annual Bonus

Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided
• Medical Insurance
• Annual Bonus
• EPF / SOCSO / PCB

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