Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Meets restaurant financial objectives by developing financing; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
Set up sales strategies and targets to achieve KPIs.
Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
Understand the market trend to meet different markets\' and customers\' changing needs in a competitive approach. Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
Controls purchases and inventory; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations.
Lead, supervise, and coach service station delivering high-quality customer service.
Job Requirement
Minimum 3 to 5 years of relevant experience in or in a similar capacity.
Extensive business experience within the F&B/ Hospitality or related industry is beneficial. Experience in fine dine restaurant and banquet is added advantage.
Must be able to demonstrate the ability to contribute and successfully deliver against a business strategy.
The incumbent is a team player with a proven ability to work across all levels of the organization.
Must possess a track record of increasing and sustaining sales growth and profitability.
Must demonstrate a proven ability to motivate, coach and develop people.
Good English communication skills, written and verbal, is beneficial.
Positive attitude and confident team player
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