Responsibilities: Provide the perfect service experience for every Guest Ensure the Guest feels important and welcome in the restaurant Adhere to timing standards for products and services Look for ways to consolidate service and increase table turns Present menu, answer questions and make suggestions regarding food and beverage Serve the Guest in an accommodating manner Apply positive suggestive sales approach to guide Guests Pre-bus tables; maintain table cleanliness Looks for ways to avoid waste and limit costs Assist in keeping the restaurant clean and safe Deliver food and beverages to table, handle delivery orders (Food Panda) Must follow all cash handling policies and procedures Report to property on time and in proper uniform Requirements: Must have clear written and verbal communication skills - Bahasa Malaysia & English Must have the physical abilities to carry out the functions of the job description Must be able to responsibly handle cash transactions Must be able to consolidate and coordinate needs for all tables within their station Must be able to carry food and beverages (on-job training will be provided) Must be able to work in a team environment High school diploma or equivalent; college degree preferred At least one-year experience as a food server within a restaurant, hotel, or conference center operation Fresh school leaver with serious attitude will be considered as well Any related customer service/oriented experience will be considered Ability to comprehend and communicate in fluent English & Bahasa Malaysia Waiter/Waitress top skills & proficiencies: Basic Math Verbal Communication Customer Service Resolve Conflict Teamwork Persistence High Energy Sell to Customer Needs Thoroughness Professionalism Client Relationships Physical Strength Stamina
Cozy Oasis is a halal certified restaurant in Cameron Highlands under the brand Pizzarella. Our restaurant goal is to serve healthy, delicious food, cook from 100% fresh ingredients to the customers. We also play an important role in provide training to the culinary industrial trainees.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent