Job Description

MohonKelayakan

• Education: Degree or Diploma in F&B/Hospitality/Business management.
• Experience: Minimum of 3 years of experience in a similar role within the restaurant industry.
• Technical Skills: Proficient in F&B service procedures and food production processes.
• Leadership Skills: Strong leadership and team management skills with the ability to motivate and lead a team.
• Organizational Skills: Strong organizational and multitasking abilities with attention to detail.
• Communication: Effective communication skills in written and spoken English or Mandarin.
• Problem-Solving: Strong problem-solving skills and ability to work under pressure. Strong conflict resolution skills and ability to handle customer feedback tactfully.

Tanggungjawab

• Oversee the day-to-day operations of the restaurant and contribute to developing long-term strategies.
• Ensure a welcoming dining environment for guests, focusing on creating a memorable dining experience.
• Take charge of operational and financial aspects, including managing staffing levels, maintaining supplies, delivering exceptional customer service, and ensuring restaurant equipment is well-maintained.
• Recruit, train, and supervise new staff members, fostering a positive work environment and promoting teamwork.
• Manage the restaurant\'s operating budget, overseeing revenues, expenses, labor costs, and profitability.
• Continuously seek opportunities to boost revenue while upholding quality standards.
• Conduct employee performance reviews and communicate objectives to supervisory staff.
• Recommend staff promotions and changes to the F&B Managers/Director of F&B.
• Address staff misconduct and report any issues to the F&B Manager/Director of F&B.
• Promptly relay guest feedback to the F&B Manager/Director of F&B and maintain accurate records.
• Facilitate effective communication between the Assistant Manager and staff. Regularly brief service staff on company policies and procedures.
• Ensure compliance with food safety regulations and take corrective measures as needed.
• Monitor guest feedback and act accordingly.

Manfaat

• Flexible schedule
• Meal allowance
• Opportunities for promotion
• Professional development

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus

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