Job Description

*Need someone with beauty and cosmetics background! The Brand: We are excited to share a new brand partnership with Rituals, a luxury home and body products for holistic wellbeing. Inspired by the wisdom and ancient traditions of Asian cultures, Rituals created an extensive collection of luxurious yet affordable products for home and body. Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile. Who Are We Looking For? Every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. All of these characteristics are what make you the ideal Rituals Advisor. You give new meaning to the words \'aim big, act small\' by: \xc2\xb7 Working closely with your Store Manager and Assistant Store Manager to reach your goals and the goals for your store. \xc2\xb7 Interacting with customers every day and ensuring to provide \xe2\x80\x98Best in Class\xe2\x80\x99 customer experience \xc2\xb7 Following store safety procedures \xc2\xb7 Keeping the store clean and tidy at all times according to company standards, so that our products are always presented according to Rituals visual merchandising guidelines In addition, you will become an expert in our rituals, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program. Join our team At your boutique, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You\xe2\x80\x99ll notice that. Especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy. This is you High on energy, low on ego and with a little bit of humour. You are also \'one of a kind\' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. And on top of that, you have: \xc2\xb7 Relevant experience in a similar position within retail or hospitality. \xc2\xb7 A customer-service mentality and team-player\xe2\x80\x99s work ethic. \xc2\xb7 Decision making and problem-solving skills. \xc2\xb7 Eye for detail, organised and structured. We are Rituals At Rituals a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the wellbeing of all colleagues as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as a Rituals Advisor. Job Type: Full-time Salary: RM1,800.00 - RM2,800.00 per month Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

• Health insurance