Retail Associate | Vans | East Coast Mall, Kuantan

Pahang, Malaysia

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Job Responsibilities

Being on top of our brands\' product knowledge to ensure customers are assisted well with their needs
Provide excellent customer service, informing customers of our current promotions, best seller items
Involved with the Visual Merchandising team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in to the store
Contribute positively to achieving individual and group sales target by increasing the UPT & ATV and returning customers
Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands
Proper care of stocks, inventory, mannequins and any items within the store at all times
Directly involved in working with the inventory & merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving
Being the Company representative by complying with Brand standards

Job Requirements

Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
Minimum 1 year of working experience in the related field is required for this position
Highly motivated with good insight of customer service
Pleasant personality and professional conduct with the ability to work under pressure
Good command of English and Bahasa Malaysia
Willing to work according to the retail hours, on weekends as well as on public holidays.

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