Job Description

We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximise sales.
The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing and social media. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.
The goal is to manage our store in ways that boost revenues and develop the business.

Requirements and skills:

• Proven experience as retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Commercial awareness
• Analytical mind and familiarity with data analysis principles
• Excellent knowledge of retail management software (Shopify POS) and social media (Instagram and Facebook)
• BSc/BA in business administration, sales or relevant field

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 10kg of product and inventory.
• Have a minimum of 40 hours of availability that supports the needs of the business, including: nights, weekends, and holidays.
• Must regularly stand and move around all areas of the store and be accessible to customers.

• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Prepare and control the store\'s budget aiming for minimum expenditure and efficiency
• Monitor stock levels and orders and ensure inventory are sufficient
• Deal with complaints from customers to maintain the store\'s reputation
• Inspect the areas in the store and resolve any issues that might arise
• Plan and oversee in-store promotional events or displays
• Keep abreast of market trends to determine the need for improvements in the store
• Analyze sales and revenue reports and make forecasts
• Ensure the store fulfils all legal health and safety guidelines

• EPF, SOCSO and EIS
• Sales commission
• Uniform
• Staff discount
• Annual and medical leave (upon confirmation)
• Medical, optical, TCM and outpatient benefits (upon confirmation)

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Performance Bonus

Ricebowl