Job Description

Retail Sales Executive (3D Printing & Tech Retail)

Retail Sales Department | 3DExpress.my (Pali Pali Trading Sdn Bhd)

3DExpress.my (wholly owned by Pali Pali Trading Sdn Bhd)

is Malaysia's leading 3D Printing Turn-Key Solution Provider, delivering cutting-edge technologies such as FDM, SLA, SLS, and SLM 3D-printing solutions. We proudly hold distributorships for renowned brands like

Bambu Lab, Elegoo, Phrozen

, and many more. Join us today and help us bring the fascinating world of 3D printing to life through stunning visuals!

Overview:

We're looking for a

Retail Sales Executive

who's eager to learn, driven by results, and excited to engage customers in the world of 3D printing -- from printers and filaments to creative, printed products.

Key Responsibilities

1? ) Sales & Promotion

Communicate product features, benefits, and unique selling points clearly to match customer needs. Upsell and cross-sell related products to enrich the shopping experience. Promote 3D printed products alongside printers and filaments. Assist in closing sales and converting walk-in traffic into purchases.

2?) Customer Service

Greet and engage customers in a friendly, professional manner. Conduct product demonstrations, troubleshoot basic issues, and provide post-sale support. Educate customers on 3D printer capabilities, materials, and best practices. Resolve customer concerns promptly and escalate when needed.

3?) Store Operations

Maintain a clean, organized, and visually appealing sales floor that meets brand standards. Restock shelves and monitor inventory to avoid out-of-stock situations. Assist with receiving shipments, stock counts, and inventory accuracy. Work collaboratively with team members and maintain a positive work environment. Monitor the sales floor for security awareness and submit customer feedback to the Store Manager.

Day-to-Day Essentials

Ensure the store and displays are clean and ready before opening. Turn on LCD panels, demo screens, and 3D printers -- ensuring all are operational. Replenish shelves and confirm stock accuracy between system and physical counts. Demonstrate approved printed samples and manage 3D printing displays. Observe customer behavior and offer assistance proactively. Capture feedback to help the team improve the overall customer experience.

Requirements

Excellent verbal communication and interpersonal skills. Prior retail or customer-facing experience is a plus. Experience or familiarity with

3D printing technology

(especially Bambu Lab products) is an advantage. Passion for emerging tech, learning new tools, and problem-solving. Positive attitude, proactive mindset, and a strong drive to achieve sales goals.

What We Offer

Competitive salary package with

performance-based sales incentives upto RM3,700.

EPF & SOCSO contributions. 10 days annual leave. Growth opportunities in an innovative, tech-driven retail environment. A supportive and dynamic team that values creativity and continuous learning.
?

Be part of a movement that's redefining retail and creativity through technology.

If you love engaging with people, enjoy learning new tech, and want to grow in the exciting world of 3D printing -- we'd love to meet you!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM3,700.00 per month

Benefits:

Flexible schedule Opportunities for promotion Professional development
Application Question(s):

Are you proficient in productivity tools (Excel, Word, Google Sheets)?
Education:

Diploma/Advanced Diploma (Preferred)
Language:

English (Required) Bahasa Malaysia (Required)
Work Location: In person