Revenue & Collection Coordinator
Bandar Utama, Malaysia
Job Description
:
- Build reliable, trusty, and long-term relations with assigned customers
- Negotiate & motivate customers to carry out their loan\xe2\x80\x99s obligations
- Provide an up to date information to customers about their current debt and channels of repayment
- Follow up with customers who did not fulfill their promises to pay
- Establish repayment schedules based on customer\'s financial situations
- Fulfil the KPI\xe2\x80\x99s established by Collection managers
- Provide high-quality customer service for delinquent clients based on best practice.
- Problem-solving and argumentation ability
- Excellent communication skills
- Negotiation skills to persuade customers to repay the debt
- Proven experience as a Collection Specialist or similar role
- Customer-oriented and has good customer service skills
- Able to work under stress
- Good interpersonal skills
- Honest, pro-active, customer-oriented and detail-focused
- Meticulous and timeliness in meeting deadlines
- Team player
Contract length: 3 months Salary: RM2,300.00 - RM2,800.00 per month Benefits:
- Health insurance
- Day shift
- Monday to Friday
- Bandar Utama: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD884623
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBandar Utama, Malaysia
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EducationNot mentioned