Job Description

: Lead task forces to report high risk operational and PR issues to senior management in a timely manner, propose corrective actions to minimize risks, and coordinate with internal stakeholders to implement corrective actions Execute, monitor, and report the risk management policies by keeping record of cases, conducting investigations, and reporting to senior management Design and implement an operational risk management framework and relevant policies and procedures to meet company requirements and related regulations (e.g. BOT,AMLO, OIC) including identifying, analyzing, evaluating, mitigating, and monitoring of risks Acknowledge potential local risk areas and analyze corporate risk in order to develop and implement corrective action plans or general guidance to resolve issues Establish risk management for the new project and submit to the management for the project risks approval prior to the execution including review, analysis, and improvement to control the level of risk. Not limited to, other projects and program risk assessments including the follow up on mitigation actions Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding ShopeePay, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Coordinate with internal and external parties including Finance, HR, Operations, IT, Legal, for evaluating the effectiveness of internal risk controls and the mitigation approach at the local level Organize the training to provide knowledge and understanding to the company\'s staff in order to understand the adequate risk management in the organization, and recommend the use of operational risk management tools to manage risks that occur within each unit Be the contact person for Internal Audit (IA) to coordinate between IA and other internal stakeholders, review IA reports, and manage list of documents relevant to IA review Prepare risk management manuals and conduct annual reviews Requirements: Bachelor\'s degree or higher in Business Administration, Finance, Accounting, Risk Management, Law or related area. Minimum 2 years\' experience in Banking Operations, Risk Management, Internal Audit, Process improvement, or Quality Management Strong analytical and presentation skills with the ability to collect, organize and analyze significant amount of information to create policy reports and operational manuals Good understanding of various risk categories including operational risk, IT risk, project risk, third party risk, and business risk Experience or familiar with local and global risk management policies and frameworks Experience or have good understanding of the business dynamics of financial industry e-wallet, e-commerce, lending, securities services, or banks Process-oriented and problem-solving attitude as well as strong organizational and communication skills. Excellent English and Thai verbal and written communication skills

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