Job Description

Role Responsibilities

Responsible for maintaining and improvement the control environment for people, process and technology that enables the Bank\xe2\x80\x99s End User Services Domain (\xe2\x80\x9cEUS\xe2\x80\x9d or \xe2\x80\x9cDomain\xe2\x80\x9d) to reduce operational and cyber security risk to a level within the Group\xe2\x80\x99s risk appetite while satisfying control objectives defined in relevant Group policies and external regulations.

This role will work closely with team members within EUS UORM, Enterprise Technology within the Bank\xe2\x80\x99s Transformation, Technology and Operations (\xe2\x80\x9cTTO\xe2\x80\x9d) Group, senior managers of EUS and their teams, 1LoD functions including Enterprise Technology Risk & Control and CISO, 2LoD functions including CISRO and Group Operational Risk, and 3LoD Group Internal Audit and will be required to drive all aspects of initiatives emanating from same for this domain. Additional responsibilities include supporting the Risk Framework/Processes owned by the Domain, Proactive Controls Assessment, Issue Management, Audit and Regulatory Inspection Facilitation, metrics collection and reviews and other related tasks.

The candidate will also drive continual improvement for technology risk management matters within EUS UORM and EUS.

Responsibilities

Strategy

This role is involved in executing the domain strategy as well as supporting the larger environment agenda of Enterprise Technology and TTO,

Business*

This role reports to the Lead, EUS UORM. Primary role is fozcused on:

• Ensuring EUS maintains a well-controlled technology risk environment,
• Working with partners across CISRO, CISO, GOR and TTO to ensure technology risk management practice is understood and consistently implemented in EUS, and
• Supporting CISRO, CISO, TTO R&C and GOR to ensure that technology risk management continues to evolve as a practice in the Bank
• Participating in organizational improvement initiatives and special projects

Processes*

This role is responsible for the enforcement of \xe2\x80\x9cService Execution\xe2\x80\x9d \xe2\x80\x93 End User Services processes and supports it with design, implementation, and oversight of the relevant control environment.

• Ensure controls are appropriately embedded in the Technology Process Universe through oversight of the control standards and design function for processes owned by End User Services

• Drive adoption of best practices, technology standards and methodologies

• Ensure that processes operated by End User Services are compliant with relevant policies and standards and documented appropriately

People & Talent *

• This role is a team member role and will work alongside a team of 4 FTE.

Risk Management*

• Proactive in seeking regular assurance that the areas of responsibility and teams are performing to an acceptable risk and control standard within the

Governance *

• This role is required to participate as necessary in relevant governance forums.

Regulatory & Business Conduct *

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders*

• Business: End User Services Management Team and practitioners
• 2nd Line of Defence functions
• Governance Risk & Control
• Group Internal Audit

Other Responsibilities*

• Support ad-hoc tactical and strategic risk initiatives to meet business and operational demands through thoughtful partnership.

Qualifications*

Training, licenses, memberships and certifications

• Relevant industry certifications desirable (e.g. CISSP, CISA, CRISC etc.)

ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*

• Operational Risk Core
• Risk & Control Self Assessment (RCSA) Advanced
• IT Standards, Procedures & Policies Core
• Risks & Controls Expert
• Process Improvement Entry

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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