Job Responsibility Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products. To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Following up with customers to ensure that their concerns are resolved. Knowledgeable on Social Media Marketing. Job Requirements Proficiency in English + Bahasa Malaysia (Both written + Spoken) Must be able to work rotational shift between 7am - 3am (8 hours per day, 5 days per week) Qualification needed: SPM or equivalent NO experience is required, FRESH GRADUATES are welcome. Able to join on intake: 22nd January 2024 Location: Ara Damansara, Petaling Jaya Job Benifits Monthly Salary: RM 2300 Basic + Night Shift Allowance Up to RM 400 + KPI Allowance Up to RM 500 Interview tips and training will be provided MNC working environment Annual & Medical Leave EPF + SOCSO
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