(rm 2000+) English & Bahasa Speaking Customer Service Executive For Sg Telecommunications
Job Description
Job Responsibility Addressing customer queries via emails and live chats. Recognizing customer needs by guiding them on using specific feature and functionalities in my client\'s social platform. Ensuring resolution of customers issues Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience. Constantly working towards improving customer experience. Managing customers and vendors requests, as well as external communication. Job Requirements Average in English + Bahasa (Both written + Spoken) Must be able to work between 7 am - 11 pm shift (9 hours per day, 5 days per week) Required experience: SPM holder Experienced in handling live chat would be an added advantage. Able to join on intake: 31st January 2024 Location: Ara Damansara, Petaling Jaya Job Benifits Monthly Salary: RM 2000 Basic + Night Shift Allowance Up to RM 400 + KPI Allowance Up to RM 500 Interview tips and Training will be provided MNC working environment Annual & Medical leave EPF + SOCSO
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Job Detail
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Job IdJD1012648
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned