Job Description

RM 3500 Basic @ Mandarin Speaker Junior Livechat Support (Key Account) at KL (No Midnight Shift\xef\xbc\x89FollowMYR2,800 - MYR4,000 Per MonthKL City,Fresh GraduatesFast ResponseBe an early applicant!Posted a day ago \xe2\x80\xa2 Closing 10 Oct 2024Be an early applicant!SaveApplyRequirements

• Fluency in Mandarin is required for this position.
• Candidate with sales / customer service experience will be an added advantage
• Willing to commit on 5 days work (Monday - Friday).
• Working hours: 1pm - 9pm
• Strong social and communication skills.
• Proficient in basic office software.
• Familiarity with the local internet and entertainment industry market, especially in social media, live broadcasting, and other pan-entertainment products.
• Strong business acumen, goal-oriented, and self-motivated individuals preferred.

Responsibilities

• Utilize WhatsApp and other channels to gather contact information of lost users and add them back to the platform.
• Initiate and maintain contact with users through various means, such as voice communication, daily chat, and game interaction, to enhance user activity and loyalty.
• Daily maintenance and tracking of user interactions, guiding users to actively engage and consume on the platform, and collecting feedback on user needs.
• Efficiently implement service policies and processes for users according to work requirement.

Benefits

• Basic range: RM2,500 - RM3,500 + Monthly fixed allowance (RM100 Transport; RM400 Meal Allowance) + RM1,000 - RM1,500 Commission
• EPF & SOCSO
• Office location: KL Sentral

Additional Benefits

• 5 Working Days
• Training Provided
• Allowance Provided

SkillsFluency in Mandarin Live Chat Support Experience Customer ServiceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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