Job Description

Job Responsibility To promote the sale of services and products available. To reply to messages in all social media platform and WhatsApp enquiries. Interacting with customers, providing information in answer to inquiries about products, and services. To ensure customer satisfaction level is maintained high when they visit the branch. Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions. Handling and resolving customer complaints, or special orders via mail or phone. Investigating and correcting errors, following company and customer records. To ensure personal and team sales targets are achieved. To champion and deliver the brand standard at all times. Reporting & completing task given by your direct supervisor. To perform as and when necessary, task given by management level. Job Requirements Able to speak in Mandarin and English Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent Friendly with a cheeky personality, possesses good interpersonal and communication skills Able to work in the KL area Strong discipline, commitment and self-initiative Pleasant & cheerful personality Outspoken person Sales Oriented Job Benifits Salary Range: RM3,500 - RM6,000 (based on experience) EPF, SOCSO & EIS Paid Sick Leave Annual Leave Birthday Benefits Staff & Family 40% Discount Annual Dinner Staff Promotion Medical Allowance Transportation Allowance Training Provided Company Trip 5 Working Days Working Day & Time Working Days: 5 days a week (might need to work on Saturday and Sunday) Working Time: - 2 shifts, total 8 hours + 1 hour break - 10.00 am - 7 pm - 12.00 am - 9 pm Will entitle OT, if working overtime

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