Rm3,000 Basic Salary Mandarin Speaking Customer Service Executive In Lodging Industry

Petaling Jaya, Selangor, Malaysia
Agensi Pekerjaan Jev Management Sdn. Bhd.
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Job Description


Requirements:\xc2\xb7Applicants with SPM level qualification and above\xc2\xb7Proficient in Traditional & Simplified Mandarin (Read, Speak, Type)\xc2\xb7Fluent in Cantonese is required for this role\xc2\xb7Average English is required for this role\xc2\xb7 Have no issue to work on 9am \xe2\x80\x93 12am Rotational Shift (9 Hours per shift including 1 hour break time)\xc2\xb7Willing to commit on 5 days work per week including Weekend and Public Holidays (Rotational 2 off days per week)\xc2\xb7Able to start working on 26th June 2024\xc2\xb7Have no issue to be fully work based at Petaling Jaya, Selangor Office Scopes:\xc2\xb7 Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\xe2\x80\x99s services.\xc2\xb7 To exceed customer\xe2\x80\x99s expectation in terms of customer service & accurate information.\xc2\xb7Work in a team to achieve the required KPI elements SLA.\xc2\xb7Respond to customers questions or resolve problems related to their reservation or payment.\xc2\xb7Review and approve request for booking cancelation and refunds.\xc2\xb7Act as phone support for the booking application. Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1039231
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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