Job Description

Company Description

Our vision \xe2\x80\x9cTo create a better everyday life for the many people\xe2\x80\x9d is the reason why IKEA and our centres exists and why people choose and love to come to us. It is the driving force behind our success.

We believe home is the most important place in the world and by becoming \xe2\x80\x9cThe leader in life at home\xe2\x80\x9d we will secure a strong brand position for IKEA and stimulate home furnishing interest on our markets. We want to be the \xe2\x80\x9cPreferred shopping centre destination\xe2\x80\x9d for retailers and business partners. For a successful future we must secure \xe2\x80\x9cGrowth with long term profitability\xe2\x80\x9d and we will do this by a consistent focus within our four strategic cornerstones of Growth, People, Sustainability and Costs.

Acting like a market leader in all our decision making and securing a \xe2\x80\x9cMarket Leadership Mentality\xe2\x80\x9d in our organisation will drive us to reaching our vision.

• Oversee day-to-day security operations within the shopping center.
• Implement and enforce security policies, procedures, and protocols.
• Conduct regular security patrols to identify and address potential risks.
• Develop and implement crisis management and emergency response plans.
• Coordinate with local authorities, emergency services, and relevant stakeholders during emergencies.
• Conduct regular drills and training sessions for the security team to ensure preparedness.
• Utilize CCTV systems and other security technologies to monitor the shopping center premises.
• Maintain accurate records of security-related activities.
• Manage access control systems and ensure the security of entry points.
• Issue and monitor access cards for coworkers, tenants, and authorized personnel.
• Review and approve permit to work, including hot work permits, impairment permits, working at height permits, and other safety and security permits.
• Collaborate with internal departments, tenants, and external partners to enhance overall safety and security.
• Foster positive relationships with law enforcement agencies and emergency services.
• Provide ongoing training to the security team on relevant security procedures and protocols.
• Conduct regular performance evaluations for security personnel.
• Conduct investigations into security breaches, thefts, or other incidents, and liaise with law enforcement agencies as necessary.
• Maintain accurate records of security incidents, investigations, and training activities, and prepare reports for management review.
• Assist in conducting internal safety and security audits and firefighting equipment testing.

• Diploma or Bachelor\xe2\x80\x99s Degree in any related field.
• Minimum of 2 years of experience in safety and security management, preferably in a retail or shopping centre environment.
• Certification in security management or a related field is an advantage.
• Strong knowledge of security technologies and surveillance systems.
• Excellent crisis management and problem-solving skills.
• Risk assessment and accident prevention skills, knowledge of firefighting skills.
• Knowledge of local laws and regulations related to security and safety.
• Excellent communication and interpersonal skills.

TOPPEN Shopping Centre