Sales Admin Clerk
Kuala Lumpur, Malaysia
Job Description
- Willing to learn, positive attitude and able to work under pressure to meet the targets.
- Customer Support: Respond promptly to customer inquiries via phone,email,chat or social media,providing accurate information and resolving issues effectively.
- Problem Resolution:Handle and resolve customer complaints and issues with empathy and efficiency,escalating complex issues to higher-level support when necessary.
- Product knowledge:Maintain a comprehensive understanding of our product and services to provide accurate and relevant information to customers.
- Record Kepping:Document customer interactions and transition,including details of inquiries,complaints and actions taken.
- Feedback Collection:Gather customer feedback and insights to help improve our products,services,and overall customer experience.
- Collaborations:Work closely with other team members.
- Process online orders,returns and exchanges efficiently.
- To perform day to day general administrative tasks.
- Support the sales team with administrative tasks such as updating product listings,pricing & promotion.
- Basic RM1800 and above
- Annual Leaves
- Medical Leaves
- EPF,SOCSO & EIS
- Company Trip
- 5 working days per week
- Annual performance bonus (with KPI)
- Good working environment
- 5 Working Days
- Performance Incentive
- Allowance Provided
- Medical Claim
Ricebowl
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Job Detail
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Job IdJD1057712
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned