Job Description

• Proven experience as a Sales Administrator or in a similar administrative role in FMCG industry.
• Strong organizational and time management skills to handle multiple tasks effectively.
• Proficiency in using MS Office Suite (Word, Excel, PowerPoint).
• Detail-oriented with a focus on data accuracy and report generation.
• Ability to work collaboratively in a team and also independently when necessary.
• Knowledge of sales processes and basic sales techniques in FMCG industry is a plus.

Responsibilities

• Maintain and update customer and sales data in the company\'s system, ensuring accuracy and completeness of records.
• Provide administrative support to the sales team, including preparing and processing sales orders, quotations, and invoices.
• Collaborate with various departments, such as warehouse, logistic & finance to ensure smooth order processing, timely deliveries, and effective communication.
• Handle incoming inquiries from customers via phone, email, or in-person and assist with resolving their questions or directing them to the appropriate sales representative.
• Generate sales reports, performance metrics, and sales forecasts for management review to aid in decision-making processes.
• Assist in monitoring stock levels and coordinating replenishment orders to meet customer demands and avoid stockouts.
• Organize and maintain sales-related documents, including contracts, agreements, and pricing lists.
• Arrange and schedule sales meetings, take meeting minutes, and follow up on action items.
• Assist in coordinating sales training programs and workshops to enhance the skills and knowledge of the sales team.
• Track individual and team sales performance, recognizing top performers, and providing feedback on areas of improvement.
• Handle various ad-hoc tasks and assignments as needed to support the sales team\'s objectives.

Benefits

• EPF & Socso
• Medical Claim
• Annual Leave

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