Job Description

MohonKelayakan

• Education: SPM or higher.
• Preferable : Chinese, up to 40.
• Experience: At least 1-2 years of experience in a sales support or sales administration role. Experience in the office supplies industry is an advantage.
• Familiarity with accounting software is an advantage (e.g. Autocount).
• Skills:

• Proficiency in Microsoft Office Suite (Excel & Word).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Language: Fluent in Mandarin; Able to communicate effectively in English and Malay.
• Personal Attributes: Detail-oriented, proactive, customer-focused, and able to work well under pressure in a fast-paced environment.

Tanggungjawab

• Handle daily administrative tasks to support the sales team, including order processing, invoicing, and documentation.
• Process and manage sales orders from customers, ensuring accuracy and timely delivery.
• Coordinate with the warehouse and logistics teams to ensure on-time product deliveries.
• Maintain and update customer databases, sales records, and reports.
• Prepare and track quotations, sales agreements, and follow up with clients on their inquiries and order statuses.
• Assist in managing stock levels and ensure timely restocking of products based on sales forecasts.
• Handle customer service calls and emails, addressing issues, complaints, or queries efficiently.
• Support the sales team with data and insights related to sales trends, customer preferences, and inventory management.
• Coordinate with the finance department to ensure payment tracking and processing.
• Perform any ad-hoc tasks assigned by the Manager to support the overall business objectives.

Manfaat

• Annual leave
• Medical and hospitalisation leave
• Medical Claim
• Statutory deductions (EPF, SOCSO, EIS & PCB)
• Annual bonus
• Annual Increment

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