Job Description

• Experience: At least 1-2 years of experience in a sales support or sales administration role. Experience in the office supplies industry is an advantage.
• Familiarity with accounting software is an advantage (e.g. Autocount).
• Skills:

• Proficiency in Microsoft Office Suite (Excel & Word).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Language: Fluent in Mandarin; Able to communicate effectively in English and Malay.
• Personal Attributes: Detail-oriented, proactive, customer-focused, and able to work well under pressure in a fast-paced environment.

Responsibilities

• Handle daily administrative tasks to support the sales team, including order processing, invoicing, and documentation.
• Process and manage sales orders from customers, ensuring accuracy and timely delivery.
• Coordinate with the warehouse and logistics teams to ensure on-time product deliveries.
• Maintain and update customer databases, sales records, and reports.
• Prepare and track quotations, sales agreements, and follow up with clients on their inquiries and order statuses.
• Assist in managing stock levels and ensure timely restocking of products based on sales forecasts.
• Handle customer service calls and emails, addressing issues, complaints, or queries efficiently.
• Support the sales team with data and insights related to sales trends, customer preferences, and inventory management.
• Coordinate with the finance department to ensure payment tracking and processing.
• Perform any ad-hoc tasks assigned by the Manager to support the overall business objectives.

Benefits

• Annual leave
• Medical and hospitalisation leave
• Medical Claim
• Statutory deductions (EPF, SOCSO, EIS & PCB)
• Annual bonus
• Annual Increment

Additional Benefits

• Training Provided

SkillsCustomer Relationship Management (CRM) Organizational Skills Attention to Detail Administration Management Time Management Accounting SoftwareImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl