Sales And Operations Executive

Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

  • 1-3 years of working experience within the service industry.
  • Working knowledge of the E-commerce industry.
  • Working knowledge of relevant service softwares: Zendesk and Shopify
  • A sales-oriented person preferred.
  • Quick learner with the ability to absorb extensive information of our brand\'s history, product offerings and communications/advertising programs.
  • Outstanding written and verbal communication skills, great phone etiquette and detail-oriented.
  • Proactive personality and self-motivator.
  • Demonstrates initiative with the ability to multi-task within a fast paced environment.
  • Proven to be organized, methodical, rigorous.
  • Skilled with Google office tools, and has the ability to learn new applications quickly.
  • A team player, able to develop great relations with co-workers.
Tanggungjawab
  • Monitor all customer service channels such as emails, social media platforms, whatsapp & calls, website chat.
  • Be a primary contact for customer inquiries about our brand and products.
  • Able to communicate concisely the company policies to clients.
  • Follow-up on all customer requests and calls to ensure the brand provides the highest level of customer service.
  • Maintain and update client correspondences regularly.
  • Follow-up orders with 3rd party providers.
  • Assist and follow through with customers\' after-sales issues.
  • Assist walk-in customers with their purchase.
  • Manage available showrooms, maintain cleanliness and inventory check.
  • Maintain and update relevant trackers and system tools.
  • Maintain an orderly workflow according to priorities.
Manfaat
  • Quarterly Team events
  • 2% retail sales commission
  • KPI Bonus
  • Staff discount
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Job Detail

  • Job Id
    JD901599
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned